Our Policies

 

Copyright

The images used on this website are the property of Kurashi Japanese Crafts and are protected worldwide by copyright laws. Any use of one or more of these images, in particular the downloading, processing and dissemination for commercial purposes, is not permitted without prior permission. 

Orders made from commercial websites using our images without permission will be cancelled without notice.

 

Stock availability:  Sold out / Out of stock

We sell handmade items that are made in small studios by individual artisans and potters. For the most part these items are not made in great quantities and do sell out quickly. 

Generally items marked as out of stock are products that will be made to the same specifications and can be restocked. However, this can take a few days, several months or up to 1 year depending on the item.

Please feel free to check with us about out of stock items although many of the craftsmen give only very rough estimates as to when new products might be available.

Large or special orders

For large orders, orders of multiple items in various materials or orders that contain bulky items such as wooden boxes combined with delicate ceramics, we encourage you to place the order online even if the shipping charge may appear high or excessive. These orders will be flagged and we will find the most expeditious way to ship the order. Alternatively, you are also welcomed to contact us with such orders and we will process the order and shipping manually. For special orders contact us at hello@kurashicrafts.com.